5. Refunds
Gallery B is dedicated to providing our Buyers with accurate descriptions and visuals of the Artwork featured on our site. However, if Buyers are displeased with their acquisition they can contact us using the sites contact form.
Gallery B’s refund and returns policy lasts for 10 days from date of delivery. If the 10 days have passed from the time the Buyer received their purchase, Gallery B can’t offer a refund.
If Artwork arrives damaged, it is the Buyer’s responsibility to document all damage to the packaging and Artwork and ensure Gallery B and/or the Seller is notified within 48 hours of delivery.
To be eligible for a return, Artworks must be in the same condition that the Buyer received it. It must also be returned in it’s original packaging or similar to what the Artwork was delivered.
Once the return is received and inspected, the Buyer with be notified that Gallery B has received the returned Artwork. Gallery B will also notify the Buyer of the approval or rejection of the refund.
Original shipping costs paid by the Buyer are non-refundable. If these original shipping costs were paid by the Seller or Gallery B, the Buyer will be responsible for paying these shipping costs. Any return shipping costs pasted on to Gallery B or the Seller will also be the Buyer’s responsibility. The shipping costs deemed to be the Buyer’s responsibility will be deducted from the final refund amount.
If approved, a refund will be processed and a credit will automatically be applied to the Buyer’s original method of payment.